The below terms set out the relationship between you as a client or visitor to our website. If you purchase from us you agree to be bound by these ‘Terms and Conditions’ as set-out below.
Business: Traffic Lighthouse
Address: 526 N St Cloud Street, Suite 174, Allentown, PA. 18104
Client/Visitor: Website visitor or purchaser of services
As a valued customer of Traffic Lighthouse, it is important to note that the terms and conditions outlined on our website regulate the business relationship between yourself and our company. By making a purchase from us, you are agreeing to be bound by these terms. It is worth mentioning that our services are not available to individuals under the age of 18. If you are a minor, we kindly ask that you seek assistance from a legal guardian before proceeding with your purchase.
For any questions or concerns regarding our terms and conditions, please do not hesitate to contact us at [email protected] By utilizing our website to complete a transaction, you acknowledge that you have read and fully understand the terms and conditions outlined by Traffic Lighthouse, and that they are a integral part of the agreement between us. If you are under 18, please ensure that you have brought these terms to the attention of your parent or guardian and have obtained their consent to proceed with your purchase.
As a leading provider of digital services, it is important to clearly define the terms used within this agreement for the benefit of all parties involved. For the purpose of this document:
- “Consumer” refers to any individual who accesses our website or purchases products or services from us.
- “Content” encompasses any material in any form published on our website, any social media account operated by or linked to us or any third party platform, by us or any third party with our consent.
- “Confidential Information” encompasses trade secrets, computer hardware and software, audio or visual recordings, training material, financial or accounting information, client or supplier data, market research and development materials, and any other information or material that we may indicate as confidential or may be apparent as confidential and our internal business processes and procedures, unless: (a) the information is transferred to the public domain through no fault or action of yours, (b) we give you written authority to release it, or (c) you are required by a legal process to disclose that information and have provided notice to us of that obligation.
- “Our Website” refers to the entire computing hardware and software installation that supports our website.
- “Material” refers to any content posted by you on Our Website.
- “Services” refers to any of the services we offer for sale on our website, including generally available updates and support services as specified for each service.
- “Terms and Conditions” refers to these terms and conditions, our Privacy Notice, Earnings Notice, Disclaimer, and any other terms and conditions posted on our website or provided to you before the delivery of any Services.
This agreement applies to you as a visitor to our website or consumer, as well as a buyer or prospective buyer of our services. We acknowledge acceptance of your order by email confirmation, at which point the contract is made. Our message will also confirm details of your purchase receipt.
It is important to note that we cannot guarantee that every service advertised on our website is available. In the event that a service for which you have paid becomes unavailable, we will immediately refund any money you have paid. Our refund will cover the period of unavailability and not any period for which services have been available.
We reserve the right to change these terms from time to time. The terms that apply to you are those posted on our website on the day you order services. These terms apply to future purchases made through any arrangement that does not involve payment via our website.
In the event that we owe you money for any reason, we will credit your credit or debit card as soon as reasonably possible, but no later than 7 days from the date of your order.
User/Client Interaction On Our Website
As a user of our website, or client it is your responsibility to ensure the accuracy and completeness of the information provided to us. Your personal information is subject to our Privacy Notice. You are also responsible for maintaining the confidentiality of your account and password, and preventing unauthorized access to your computer. Any activities that occur under your account or password are your responsibility, and if you suspect unauthorized access, you should inform us immediately and change your password.
In selecting a username or email address, you agree that it does not interfere with the rights of any third party and is not being used for any unlawful purpose. If we believe the selection does interfere with the rights of a third party or is being used for an unlawful purpose, we reserve the right to suspend the use of that name or email address and you will be held liable for any claims or demands that arise from your selection. We will not be held liable if we are ordered by a court or judicial authority to desist from using a particular domain name as part of a name or email address.
When posting any material on our website, you warrant that you own the necessary rights and accept all risks and responsibilities associated with it. You grant us the right to use, edit, copy, publish, distribute, translate, and otherwise utilize the material in any medium and for any purpose. Additionally, you warrant that any facts stated in the material are accurate. By posting material on our website, you grant us a non-exclusive, irrevocable, royalty-free right to use the material in any way throughout the world, in any medium, without identifying you as the author. You consent to the use of the material even if it has the potential to affect your honor or reputation, and agree to perform any necessary acts to perfect the rights granted to us, including executing deeds and documents upon request.
Pricing and Payments
Our Website lists prices in USD and all payments must be made in that currency. It’s possible that prices may have increased since the time of posting, in which case we will not proceed with providing the Services until you confirm your willingness to pay the new price. It’s important to keep your payment details up to date with our payment provider and to notify us of any changes in a timely manner.
- Billing for our Services is done in advance on the same day as your initial order each month.
- Our Services may be provided by email, made available for download, or in any other way explained on our Website.
- If we are unable to provide the Services within 14 days of your order, we will notify you by email of the expected provision date.
- Once Service provision has begun, you will be unable to cancel.
- We reserve the right to change the nature or provision of the Services at any time and will notify you by email or by posting details on our Website.
- If we make a change to the provision of the Services that requires action on your part and you fail to take that action, we reserve the right to terminate the Services without notice.
- Sharing or allowing others to use the Services in your name is not permitted.
We strive to ensure Our Website is available for constant use, but there may be times when access is interrupted for maintenance or reasons beyond our control. This is not grounds for a refund of money paid. When we anticipate down time, we will inform you in advance.
Acceptable Use of Our Services
We are generally flexible on the services that we will provide, however there are certain types of orders that we will not accept these include:
- Promotion of illegal acts
- Pornographic websites
- Provide links to any of the prohibited material.
- Links or content that promotes discrimination or animosity towards any person based on race, gender, religion, or color.
Google Penalties and Algorithm Filter
Please note that if your site is subject to a penalty or has been hit by a search algorithm filter that limits your search visibility in one of the recent Google updates, then until the penalty or filter is lifted, the effect of links will be limited. However, they could also help get the penalties or filters lifted.
Our refund policy is straightforward and designed to protect both our customers and our business. We do not offer refunds for simply changing your mind about using our Services. Our products and Services are digitally delivered instantly, providing you with immediate access and benefits. Refunds will only be provided in compliance with United States Consumer Law.
However, there may be instances when we must refuse a service job. In such cases, we will promptly issue a refund within one business day. We believe in being transparent with our customers and ensuring their satisfaction. If you have any questions or concerns regarding our refund policy, please don’t hesitate to reach out.
At Traffic Lighthouse, we understand that circumstances can change and decisions may need to be made to cancel an order. While we do not offer refunds for most products and services that are digitally delivered instantly, we do have certain policies in place for specific situations.
It’s important to note that this does not affect any rights you may have in the event that you have a genuine and valid complaint about the way we have provided our services to you. We strive to provide top-notch service and are always willing to address any concerns or issues that may arise.
Unhappy with the Services
At Traffic Lighthouse, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we urge you to reach out to us as soon as possible. In order for us to effectively address and resolve any issues, please provide the following information in your email to [email protected]:
- A clear and detailed description of the dissatisfaction, including the specific ways in which we have failed to meet your expectations.
- The date of the incident, if applicable.
- The circumstances under which the failure was discovered.
- The impact the failure had on your experience.
- Your proposed solution for resolving the situation and regaining your trust in our company.
We understand that effective communication is key to resolving any issues and restoring customer satisfaction. Our team is dedicated to addressing and resolving any concerns in a timely and efficient manner.
Applicable Law and Taxes
This Agreement shall be governed by and construed in accordance with the laws of the United States of America, and you agree to submit to the exclusive jurisdiction and venue of courts in the United States in any dispute arising out of or relating to the use of our Website or Services. To submit a dispute, send an email to [email protected], and we may provide notice to you via email or other electronic means.
This Agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby explicitly excluded. If you are not located in the United States, we have no knowledge or responsibility for the laws in your country.
If use of our Website is prohibited in your jurisdiction, it is your responsibility to discontinue use of the website. In the event that any provision of this Agreement is held to be void, invalid or unenforceable by a court of competent jurisdiction, such provision shall be treated as changed or reduced only to the extent necessary to bring it within the laws of that jurisdiction and shall not affect the enforceability of any other provision of this Agreement.
You are responsible for ensuring that the Services you purchase can be legally imported or used in your country and for the payment of any import duties or taxes levied in your country.
Prices are subject to relevant state and country taxes for the provision of digital services.
You take on the responsibility to protect us from any legal claims or demands, including reasonable legal fees, brought forth by any third party as a result of your use of our website, the material you post, or any infringement of intellectual property rights or other rights of any individual committed by you or someone using your computer.
Acceptable Use of Our Website
Using our Website, you pledge to adhere to the following guidelines: You agree not to use, or permit anyone else to use Our Website to post, communicate, or publish:
- Any material that infringes on the copyright of others
- Commercial audio, video, or music files
- Any material that violates the laws of any established jurisdiction
- Unlicensed software
- Software that assists or promotes emulators, phishing, hacking, password cracking, or IP spoofing
- Links to any of the prohibited material listed above
- Pornographic material
- Any material that promotes discrimination or animosity towards any person based on gender, race, religion, or color.
Spamming: You are also prohibited from using Our Website’s services for spamming, which includes but is not limited to:
- The bulk sending of unsolicited messages or emails that result in complaints from recipients
- Sending junk mail
- Using distribution lists that include individuals who have not given specific permission to be included
- Excessive and repeated posting of off-topic messages to newsgroups
- Excessive and repeated cross-posting
- Harassing another internet user through email, including but not limited to transmitting threatening, libelous or obscene material or any other offensive content
- Sending age-inappropriate communications or content to anyone under the age of 18
- Promoting or supporting any illegal activity through the sending of material.
Our Website, Content, and Services may be subject to certain Disclaimers, including but not limited to the following:
Changes and Improvements: We and our Content suppliers reserve the right to make improvements or changes to Our Website, Content, or Services at any time and without prior notice.
Technical Inaccuracies: The Content on Our Website may include technical inaccuracies or typographical errors. We kindly request that you bring any such errors to our attention.
Warranty and Representation Disclaimer: We make no warranty or representation, express or implied, regarding the adequacy or appropriateness of the Services for your purpose, the truth of any Content on Our Website published by someone other than us, any implied warranty or condition as to merchantability or fitness of the Services for a purpose other than that for which the Services are commonly used or the compatibility of Our Website with your equipment, software or telecommunications connection.
Third-Party Links: Our Website may contain links to other websites outside of our control. We are not liable for the Content or any loss or damage arising from your use of such websites.
Liability Limitation: In any event, our liability is limited to the maximum extent permitted by law, to the value of the products or Services you have purchased, even if those products or Services were provided to you without cost.
Free Services: Where we provide products or Services without specific charge to you, it (or they) is deemed to be provided free of charge and not to be associated with any other product or Service for which a charge is made.
Consequential Loss Limitation: The use of services is at the clients own risk. We accept no responsibility for any losses that you may incur in any aspect of the use and delivery, or any subsequent consequences from our services after delivery. All orders are accepted only on this basis.
Our method of communication with you is through email, and by using our website and entering into this agreement, you acknowledge that electronic transactions conducted through email are legally binding in accordance with applicable law. Additionally, please be aware that this agreement does not confer any benefits or obligations to any third party.
In the event that any provision or right outlined in this agreement is not exercised by us, it should not be interpreted as a waiver of that right or any other right in the future. Should a dispute arise between you and us in relation to this agreement or any contract between us, it is agreed that both parties will engage in a process of mediation in good faith before proceeding with arbitration or litigation.
It is important to note that we will not be held liable for any breaches of our obligations resulting from causes that are beyond our reasonable control, including withdrawal of labor by our own employees.
Intellectual Property Rights
As a user of Our Website and Services, you are required to keep all Confidential Information confidential and not disclose or make it available for disclosure to any person. In case of uncertainty about the confidentiality of any information, assume it to be confidential until otherwise notified. The obligation to maintain confidentiality remains in effect even after you have stopped using Our Website or Services.
Upon termination of your use of Our Website or Services, or upon earlier demand, you must return to us any Confidential Information in your possession or control, including destroying all electronic files, applications and software stored on your equipment. Any unauthorized disclosure of Confidential Information may result in immediate termination of your access to Our Website or Services and legal action for damages resulting from the breach.
We hold the intellectual property rights in connection with Our Website and Services, including copyright in the Content and Material, whether provided by us or by any other content provider. This includes text, graphics, logos, icons, images, audio clips, digital downloads, data, and software. We also hold the copyright in the designs and compilation of all Content of Our Website. The title, ownership rights, and usage rights of the content remain the sole property of us and/or the other Content provider, and we will actively defend these rights in all countries.
With the exception of the limited personal use outlined below, you may not communicate, copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part. You are also prohibited from using our name, logos, trademarks, or any other Content on any website or other medium without our express written permission.
You may download or copy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any Content.